APEXCYCLES - My bad experience

mmmmoto · Post by **mmmmoto** » Fri Nov 28, 2008 11:49 am

I just wanted to add my recent experience with this, in my opinion, bad, bad guy. I too did not go through Ebay in dealing with him. He never sent the mufflers, and never responded to e-mails. He just kept the money. I hope someone deals with the guy so no one else gets ripped-off.

Beware!

68Cb77 · Post by **68Cb77** » Fri Nov 28, 2008 1:18 pm

Hi, thought I might add my 2 cents to this. I was in Vancouver earlier this year and drove down to buy stuff from Tom.I needed a lot of stuff and just thought it would be way easier to see the quality and not ship a ton of stuff all the way across North America. Tom was nice with me, I bought both wiring harnesses, (which I know are not grey, but black, and yes the connections are a bit smaller, but will work) The harness is fine, my old one was a mess. I also got filters and the rubber connections from filter to carb. Those are fine as well. And a front brake shoe, no prob. I passed on the mufflers, because of a) not correct style, and b) they looked like pretty iffy quality.....but having said that, I guess if you have a beater that needs some kind of pipe, I suppose they work... Later I ordered the header pipe, only because nobody seems to want to rechrome these parts anymore. The headers are not correct either, but cheap, and better than nothing......
P.s. this was all CB77 stuff....
So i guess in short, I'm not defending the guy....obviously, a bunch of folks have had problems, I was lucky. I think some of his reproduction stuff works well, some doesn't.

Sportscub · Post by **Sportscub** » Sat Mar 14, 2009 4:51 am

Some 4 years ago I orderes a Honda C110 exhaust shield through ebay.
After emailing and asking for months I finally got... a misfit asian buddyseat for a Honda C110.
I was able to sell it and cut my losses but I never forgot Apexcycle.

apexcycle · Post by **apexcycle** » Sat Jan 18, 2014 10:48 pm

Let me start by telling my experience. In the beginning Apex cycle had a great following which provided me and my family a good living. Then the Thailand guys started digging into the business and my earnings started to dwindle. So I scrambled to find more income and a new business was born which took all my time and energy. Then I lost someone close to me in a tragic event. I fell into a terrible funk and dropped the ball on all my faithful customers. I do not want to sound like a whiner and I do not want you to feel sorry for me. Rather, I am the one that is sorry to all that I let down and disappointed. I will do my best to provide the best service possible...but I understand if the trust has been breached beyond repair.
Regards
Tom Day

hillhudson · Post by **hillhudson** » Sun Jan 19, 2014 1:43 am

tom,

i for one have heard your story in person, i don't judge and if people knew what happened, they wouldn't either. life and loved ones come first.

hope your well

-hill

e3steve · Post by **e3steve** » Sun Jan 19, 2014 10:45 am

apexcycle wrote:Let me start by telling my experience. In the beginning Apex cycle had a great following which provided me and my family a good living. Then the Thailand guys started digging into the business and my earnings started to dwindle. So I scrambled to find more income and a new business was born which took all my time and energy. Then I lost someone close to me in a tragic event. I fell into a terrible funk and dropped the ball on all my faithful customers. I do not want to sound like a whiner and I do not want you to feel sorry for me. Rather, I am the one that is sorry to all that I let down and disappointed. I will do my best to provide the best service possible...but I understand if the trust has been breached beyond repair.
Regards
Tom Day

Tom, I have always sat pretty much on the fence.

My one and only experience with Apex Cycle was a good one; but I know many did get somewhat pissed off, at times.

I ordered a rear fender flipper kit for my CB77 and after several weeks it still hadn't arrived. It wasn't life-threatening to my bike, so I wasn't overly concerned. When I did eventually drop you an email line or two you investigated and found that the package had been inadvertently sent to my billing address (my bank -- and my fault!) where they obviously wouldn't receive parcels. I was then dispatched a fresh kit which arrived, in Spain and on a Mediterranean island, within about three days! Job done; no quibble or question.

I do hope your new venture works out well for you, and I do hope you're able, in some way, to make amends to those who fell foul of the bad service they received.

Regards,

Steve

conbs · Post by **conbs** » Tue Jan 21, 2014 7:19 am

Apex,

I can't speak from experience but am plenty leery of ordering from you based on horror stories posted here. That said, everyone on this site would love to have another place to get parts, including me.

Suggestion for a good place to start: How about a personal call to all the people who had a problem with a past order and making it right? If THEY report here that they heard directly from you and got their money back or got their part or whatever, that would give all of us a place to start. That would show everyone that you really are working on rebuilding trust.

I am hoping you will get things worked out. Reconciliation is a powerful thing.

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